Tag Archive - Communication

5 Keys To Avoiding Harmony

Harmony Can Hurt A Team

“If everyone is thinking alike, then somebody isn’t thinking.”

-George Patton

Based on this quote, I’ve been on teams that would have made General Patton crazy.  You may have too.  These are teams where people don’t speak up.  Everyone is agreeable and all ideas are good – especially if the ideas came from the boss.

The results:

  • Meetings are boring.
  • Ideas are vanilla.
  • Results are average.

Leaders: Be Memorable

The Rule Of Seven

Too often as a leader, I think my job is to educate those I lead.  Honestly, if I step back and look at most of my coaching and mentoring of others, I am not telling people anything they haven’t heard before.

“People need to be reminded more often than they need to be instructed.” -Samuel Johnson

This quote tells me that as a leader, I need to be the chief reminder not the not the font of all worldly knowledge!  True learning doesn’t happen because I flood my mind or the minds of others with information.

Continue Reading…

Indifference – The Scariest Attitude of All

Indifference is scary

I get tired of people with bad attitudes very quickly. The griping, the moaning, the focus on every negative or potential negative wears me out and makes me want to run away.

There was a saying when I was in the Army that stated, “If the soldiers aren’t complaining, they aren’t happy.” But here is a scary thought – What if the complaining finally stopped?

Have things gotten better or have the people just become indifferent? If a team is indifferent, that is the scariest attitude of them all. Continue Reading…

New Show: IMPACT Talk Radio Host interviews Steve Wiley of the Lincoln Leadership Institute

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In a new 30 minute format, Dave Anderson discusses Creating Positive Conflict and Courageous Communication with Steve Wiley owner of The Lincoln Leadership Institute at Gettysburg, PA.  This is Steve’s second time on IMPACT Talk Radio.

All past and current podcasts also available on iTunes. (Over 1,800,000 downloads to date!)

Other resources -free PDF downloads of character-based interview questions are available at Overwhelmedmanagersguide.com.

Listen now!

Or download the podcast by clicking  here and listen later!

Entrepreneurs, Small Business Owners, Middle Managers and Frontline Leaders eliminate bad attitudes, politics, and distrust on your teams! Changing the culture of a team requires the leader to change. Listen to IMPACT Talk Radio today for no fluff, straight talking solutions designed to IMPACT high IMPACT leaders who want to lead high IMPACT Teams. Every show goes beyond theory and gets into HOW to make an IMPACT that matters.

Productive Conflict – What’s Your Angle?

To Be Sharp - Friction is Required

If a team does not engage in productive conflict, I guarantee you they are not coming up with the best solutions.

I sharpen a knife with friction.   As I drag a knife across a wet stone, I must maintain the proper angle in order to sharpen the knife’s edge. If I do not keep the knife at the correct angle, I either make it duller, or I have no impact on the edge at all.

Productive conflict is friction correctly applied. Continue Reading…

Five Habits of Good Listeners

Are you REALLY listening?

“Listen until it hurts!” – Steve Wiley, Lincoln Leadership Institute

I have to work at listening well.  I know I can look someone in the eye, nod with conviction, and be thinking about something else.  At other times, I hear the first sentence and spend the rest of my time formulating my rebuttal.

Listening is the communication skill that makes the most impact on others and their perceptions of us.  Most people don’t care what we have to say until they are sure they have been heard. Continue Reading…

3 Keys To Good Advice

Who Do I Listen To?

It was another day at work with Janet.  She was once again telling me about her problems with her boyfriend.  In my mind, she needed to ditch this loser.

I was confident he was lying to her, cheating on her, and was not the guy she should commit to any longer.  But, her friends were advising her differently.

Me:  “Who are these friends?”

Janet:  “My girlfriends from the gym who I hang out with after work.”

Me:  “Are any of them married?”

Janet:  “No, why?”

Me:  “Seek advice from people who are where you want to be.  Not from people who are where you are.”

Continue Reading…

Four Traits Elite Teams Have In Common

Elite Teams Know the Destination

“If you don’t know where you are going, how do you expect to get there.” is one of my favorite quotes of all time. We all want to lead or be part of an elite team. But what does good look like?

What do elite teams have in common? How can a leader develop an elite team? The first step is knowing where you are going. Continue Reading…

Leadership Motto – SEE, SEIZE, and SERVE

See, Seize and Serve

Good leaders see the need, seize the opportunity, and serve without expecting anything in return. Who wouldn’t want to work for a leader like this? What about working beside people who – SEE, SEIZE and SERVE?

A great team motto would be SEE, SEIZE and SERVE. When I talk to leaders about establishing core values and making them come to life, I often talk about the importance of communicating “What good looks like” to the teams they lead. Continue Reading…

I Can’t Lead Without Leaving My Office

You can't lead from here!

Is this scene familiar to you? The boss walks through the office and says “Good morning” to people before closing his door until lunch. He walks back through the office after lunch saying “Good afternoon” to people before closing his door until he leaves the building at the end of the day. “See you tomorrow!”, he says cheerfully.

It may seem like a scene from “The Office” or a Dilbert cartoon. But unfortunately when I speak or consult with companies, this is a common scenario. The major source of interaction people have with their boss is through electronic communications. This is not leading! Continue Reading…

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