Tag Archive - Trust

I Know Your Motives!

I Know Your Motives!

I know why you said what you said!  I know why you did what you did!  I am able to diagnose your motives.  Because I believe I know your motives, I am sure you are the problem and not something else–like me!

These are all lies.  But, they are lies that we easily fall into.  I’ve done it.  I have been sure of someone’s motives.  Have I ever been right?  Maybe.  Continue Reading…

I Trusted. I Got Burned. So What?

I have a choice!

It stung! No doubt about it. A few months after Bob left the company, I found out he had pulled the wool over my eyes. I got burned by someone I had trusted.

He faked his work activity reports. He forged signatures of clients. There were even rumors of him talking to me on the phone during work hours as he lay in bed with one of his colleagues. Continue Reading…

New Leaders On New Teams: 5 Key Steps

New Leader, New Team

I started my first team from scratch and it took us over two years to hit our stride.  My second team had a mix of experienced and novice members on it.  We took about a year to begin to fire on all cylindars.  The next team was pieced together from other teams.  The individuals were all tenured and successful but most had not worked together before. We hit our stride quickly.

The way a leader launches into leadership with a new team can often determine that team’s trajectory for years to come. Continue Reading…

Leaders: Make A Decision!

Pull The Dang Trigger!

Ready – Shoot – Aim! Unfortunately that can be my decision-making process. On the other end of the spectrum are leaders who tend to be Ready – Aim – Aim – Aim….

Both styles can be problematic. One causes a lot of starting and a lot of stopping to happen. The other causes nothing to happen.

I may be tipping my hand and giving everyone an insight into my personality, but I also know I speak for a lot of people who are waiting on their leaders, when I say, “Pull the dang trigger!”  Continue Reading…

Trust Before Trust Is Earned

Trust First

Trust in a relationship, whether it is at work or at home, is the foundation to the success of that relationship.  Without trust between individuals or on a team, mediocrity and failure are the most likely results.

I have worked for people who told me I had to earn their trust.  I have worked in organizations that made the same thing clear, without someone verbalizing it.  In both situations, the team was dysfunctional and selfishness prevailed.

I believe the first thing a leader needs to establish on a team is trust.  The fastest way to establish trust is to be the first one to trust! Continue Reading…

3 Words That Prove I Own My Actions

Who Owns It!

Ownership or excuses.  One is the mark of a leader.  The other is a sign that I am bound for mediocrity and failure.  In the long run, people who make excuses stall out.

Making excuses is a habit.  I wrote about how West Point deals with this habit in West Point:  How Leaders Seize Accountability.  But what are the results for me if I habitually make excuses?

Continue Reading…

One Thing That Kills Trust

"It's my fault."

Who do I trust? And why do I trust them?  There are a lot of things that play a role in whom I trust.

Integrity, consistency, and reliability are just a few.  I trust people who display these attributes – most of the time.  However, even the most honest, consistent and reliable person will lose my trust if they are arrogant.

Humility inspires trust.  Arrogance creates doubt.

Doubt kills trust. Continue Reading…

Two Keys To Avoiding Over-Commitment

Saying "Yes" can be an affliction

Yes is one word.  It is one word that can please so many and also let so many people down.  I struggle to say NoNo does not come easily, but it has saved me and saved my credibility more than once.

I am sure I am not alone.  I often commit to a good project or a good cause due to my desire to please others.  I, like many other people who over-commit themselves, end up damaging relationships rather than strengthening them. Continue Reading…

Five Ways Leaders Build Trust

Does my team trust me?

My team didn’t trust me.  It was my first leadership role outside the Army.  I had been in charge of this team of 10 sales representatives for almost 6 months.

I believed I was trustworthy, but the truth was a hard pill to swallow.  I thought just being a good guy would make my people believe that I was trustworthy. But, for some people and for some teams, trust does not come that easily.

As a leader I learned how important it was to build trust.  I needed to be intentional and have a plan.  Continue Reading…

Leading Up – 3 Keys To Confronting Your Boss

Leading Up is Up To Me!

Confronting your boss is not fun. When I have done it, I have been met with anger, indifference, and/or passive aggressiveness. I have also seen some very positive reactions as well.

When I speak to groups about Building A Culture of Leadership within an organization, I always discuss the need for those without the title to speak up and lead up. I can usually count on someone approaching me after the program with a problem.

Some people tell me about their boss and the issues they will encounter if they attempt to lead up. I usually respond with empathy and one of two quotes from my dad:

Just because it isn’t easy to do does not mean you should not be doing it!
• Whoever said leadership was going to be easy?

These quotes have some bite to them, but they are true nonetheless. Continue Reading…

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