Tag Archive - Trust

Two Keys To Avoiding Over-Commitment

Saying "Yes" can be an affliction

Yes is one word.  It is one word that can please so many and also let so many people down.  I struggle to say NoNo does not come easily, but it has saved me and saved my credibility more than once.

I am sure I am not alone.  I often commit to a good project or a good cause due to my desire to please others.  I, like many other people who over-commit themselves, end up damaging relationships rather than strengthening them. Continue Reading…

The Root Cause of Bad Leadership

The Root Cause of Bad Leadership?

Untrustworthy? Poor communication/listening? Micromanaging? Selfishness? Uncaring/Demeaning? When I ask people about the worst leaders they worked for, these are some descriptions I receive.

Many people believe if you fix these things you will be a better leader. We go to seminars and listen to podcasts (mine included) looking for answers. We read blogs and articles and books about improving in all these areas. “The 12 Skills Leaders Need to…”

The solutions presented are treatments to the symptoms of a disease that runs deeper. I believe the root issue needs to be identified so the treatment plan can actually change the leader and not just treat the symptom. Continue Reading…

Fear and the Micromanager

She's so controlling!

“Fifteen years and she is still looking over my shoulder checking up on me. I have done this job for fifteen years without an incidents, and she still doesn’t trust me!”

Micromanagers often have employees who feel like they are not trusted. The micromanager creates an environment that hamstrings creativity and growth, while exasperating her employees.

Some say this is a trust issue. That may be what it looks like from the outside. But, inside the micromanager the issue is often plain old-fashioned fear. Continue Reading…

Four Benefits of Covenant Leadership

Covenant Leadership

There is a difference between a contract and a covenant. A contract basically says, “I will do this if you do that.” A covenant says “I am going to do this no matter what you do.”

Ask yourself, “Do I lead with a contractual mindset or a covenant mindset?” There are four benefits to all of us who lead if we exercise Covenant Leadership – whether we are leading a company, a team, or a family. Continue Reading…

I Trusted. I Got Burned. So What?

I have a choice!

It stung! No doubt about it. A few months after Bob left the company, I found out he had pulled the wool over my eyes. I got burned by someone I had trusted.

He faked his work activity reports. He forged signatures of clients. There were even rumors of him talking to me on the phone during work hours as he lay in bed with one of his colleagues. Continue Reading…

I Can’t Lead Without Leaving My Office

You can't lead from here!

Is this scene familiar to you? The boss walks through the office and says “Good morning” to people before closing his door until lunch. He walks back through the office after lunch saying “Good afternoon” to people before closing his door until he leaves the building at the end of the day. “See you tomorrow!”, he says cheerfully.

It may seem like a scene from “The Office” or a Dilbert cartoon. But unfortunately when I speak or consult with companies, this is a common scenario. The major source of interaction people have with their boss is through electronic communications. This is not leading! Continue Reading…

Values – What Do You Stand For?

What do you stand for?

Why doesn’t my team act like a team? Why am I always dealing with politics, bad attitudes, and distrust among team members? Why haven’t we come close to reaching our potential?

I am always putting out fires. I never seem to have time to focus on bigger issues. The day-to-day tyranny of the urgent seems to overwhelm the more important strategic initiatives I always intend to focus on.

These soul-searching questions summarize what I see a lot of leaders struggling with in their organizations. This is when I like to ask them – “What do you stand for? And does your team know what you stand for?” Continue Reading…

Three Reasons People Don’t Trust You

Are you trusted?

His team didn’t trust him and Tom was confused. He was a good guy and an award winning salesman prior to being promoted. But, he and his team were not connecting. They liked him just fine. But, they did not trust him.

Trust is not easy. In today’s world, it takes more than just being a good person and being honest. The more I work with leaders (young and old) the more I see this same pattern. People want to be trusted, but they continue to do things that erode trust. Continue Reading…

When A Leader Should Fight A Policy

Leaders fight for what is fair

“Sorry. It’s policy.” This comment may be true, but it can also be a sign of a weak leader. Policies are not perfect – especially personnel policies. Leaders need to be willing to stand up and fight when needed.

Most companies have personnel policies, and the larger the company the more rigid the policies usually are. But, the rigidity of the policy does not always make it right. Continue Reading…

Ping Pong & Culture At Work

This Isn't Culture

Business magazines publish article after article discussing a company’s culture.  The articles often focus on perks, the color of the office walls, or the fact there is a ping pong table where the conference table used to be.

Who cares!  I don’t care that I get to play ping pong at work if I can’t trust the guy I just beat to be honest with me later.  A pig with lipstick on is still a pig.  Continue Reading…

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