Two companies competing in the same market can have wildly different results. One company will thrive and the other will flounder. Why? Does one company have smarter people? Or better information?
That is unlikely. There is not a shortage of smart people in business today. The people available for businesses to hire have never had access to more education and more information.
Brains and skills abound in most companies. Brains and skills are hired and reinforced through training. Yet some companies lag behind the leaders. Why? The answer is dysfunction not incompetence. Continue Reading…



