Management

Posts in the ‘Management’ category

My Un-Resume: I Didn’t Call HR

It was nuts!  I had all the documentation and evidence I needed to fire her, but I was being investigated! She claimed I created an unfair work environment. This woman skipped work and lied repeatedly.  I got reports of her sleeping with some customers and unprofessional behavior with others. Her actions created a schism within […]

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My Un-Resume: My Agenda vs. Their Needs

I powered through my agenda for the meeting.  The meeting addressed everything I felt was important to cover from my vantage point.  I walked out satisfied and fulfilled. The problem was I was the only one feeling that way.  From the team’s perspective, the meeting left too many issues unaddressed.  They left more frustrated than […]

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I Should Have Hired Jeff!

He sat across from me for 90 minutes.  He demonstrated drive, humility, sales skills, and the character I love to hire.  The problem was his background.  I was hiring for a high-end medical sales position.  But, he was selling dumpster pick-up service to restaurants.  I really liked Jeff.  But I hired someone else because Jeff […]

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Execution? I’m for it!

“What do you think of your team’s execution?” Coach John McKay was asked.  “I’m for it!”  McKay replied.  The expansion Tampa Bay Buccaneers finished that season winless and McKay captured the hearts of coaches everywhere with that comment. Whether it is in sports or in business, leaders often spend endless hours preparing strategies to insure […]

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What Are 2013’s Priorities?

What are my priorities for 2013?  What accounts and what goals should I focus my efforts on?  The time is now to think ask these questions. Do not wait until after the holidays. These are key questions that will help me continue to grow and lead others to grow.  Taking the time to get the […]

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4 STEP Process In Delivering Positive Feedback

I’ve read multiple articles on how coaches should deliver negative feedback.  As part of a Fortune 50 company with a stellar training department, I sat through many sessions on the same topic.  I even wrote a blog a few weeks ago addressing some of these coaching issues:  Wanted Coaches:  Wimps Need Not Apply. So much […]

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What Are 2013’s Priorities?

What are my priorities for 2013?  What accounts and what goals should I focus my efforts on?  The time is now to think ask these questions. Do not wait until after the holidays. These are key questions that will help me continue to grow and lead others to grow.  Taking the time to get the […]

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Leadership Pet Peeve: Equal Time At Meetings

Today, I was thinking about what I dislike about meetings.  It was a huge chunk of my morning.  I obviously dislike meetings a lot!  The scary thing is, I thrive working in a group environment.  I figured out that it was not being in a meeting I disliked.  It was how people run them.

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My Un-Resume: Avoiding Reference Checks

Brett was stealing from the company.  Primarily, he was stealing his salary because he rarely worked a full day.  However, I even found out after I fired him that he was also using his company credit card for personal household purchases! In the interview Brett was great.  He had a great resume and was a […]

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Success vs. Leadership: Hiring Front-line Leaders

“There is a difference between success and leadership.” -Ross Strader, Senior Pastor Recently, while spending time with my good friend Ross, he made that statement as we discussed leadership in our church.  His point was we often look for people who are successful in their jobs to find leaders for our churches, and we miss […]

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